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They also predicted that the domestic data digitization market would witness a boom in the context of the high demand for information transfer in the fields of e-government, education, healthcare or businesses.
The pioneers in the market
Digi-Texx and GHP are the two German companies which have been present in Vietnam for the last 10 years. GHP staff specializes in digitizing image or audio data for storage and transmission; handling research data or invoices for customers. The projects on data entry and data management at GHP are so big that they sometimes cover hundreds of thousands of records a day.
Meanwhile, the daily work of Digi-Texx staff is entering data or making reports for German clients, and making electronic storage for newspapers or libraries. The German company has been striving to expand the domestic market in recent years.
According to Vu Thanh Nam Duc, Personnel Director of Digi-Texx, the company once faced many difficulties in the first phase of operation; however, everything has been going more smoothly thanks to the increasing demand in the market. The turnover from domestic services in the first six months of the year increased by 160 percent in comparison with 2010. The main clients are multinational groups in Vietnam and state agencies.
The domestic enterprises pioneering in providing data digitization services, namely Lac Viet, FPT, CMC and Tinh Van, are also carrying out big projects on digitizing school materials, investigation documents, vouchers and online procurement documents.
In 2000, Lac Viet handled the process of library management for the Hue and Da Nang Cities’ School Material Centers, while the process has been also applied to the libraries in Dong Nai and Binh Duong provinces.
FPT has been running the BPO center in Da Nang City for the last several years in anticipation of the forecast increasing demand. Recently, the group has signed with the Hanoi National University the contract on building OpenBook Vietnam, an open library system. In the first three years, it is expected to set up 200,000 sources of documents which will be provided free of charge to users.
The project that has been highlighted by FPT has the key program in the long term plan to digitize school materials, teaching syllabuses, research works of universities, and post the materials into Internet or mobile devices to provide to users.
The market large enough for all
According to experts, in 2005, Vietnamese users mostly accessed utilities from foreign websites. Meanwhile, the domestic information sources have become more profuse.
IDC Vietnam has estimated that BPO services brought the turnover of 23.6 million dollars in 2010. This is really a small figure which shows that the market remains open and large enough for many service providers.
The General Department of Taxation has recently announced that it will use professional service in collecting information for personal income tax finalization. The department said that the total number of files of personal income tax declarations in 2009 sent to data processing center was 400,000. It is expected that there will be 10 million declarations in 2011.
Analysts also say that the data volume at public organizations that needs processing has been increasing. Meanwhile, the organizations tend to hire professional services instead of dealing with the data themselves, because this is considered the best way to ease the pressure on the labor force, equipment, administration management and training fees.
Source: SGTT
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